National Certificate in Quality Management Level 4

• managers, team leaders, and facilitators with responsibility for quality,
• members of quality improvement teams or work units who are integrating quality into their work, and/or
• people who are seeking a career in quality management at a middle management or technician level.

This qualification recognises knowledge, skills and competencies in core quality management concepts, processes and systems. The course is designed to provide the core quality management knowledge and skills required by organisations. These include team work, supply chain relationships, auditing, qualitymanagement tools, and data collection and analysis. It enables the selection of specialist quality management competencies and other related skills.

This qualification can follow on from other business qualifications at levels three and four, and can lead to the National Diploma in Business (Level 5).