Key Information for New Zealand Students

We at Ntec believe in being responsible citizens of New Zealand, and it is our commitment to this belief that we also see a need to impart such values to our students. Students are taught the New Zealand way of doing business as well as work culture and ethics.

Environmental Initiative
Ntec has undertaken to support initiatives in New Zealand to improve the environment. A team of students has been working for 4 hours each week on a reserve about 20 km from the college. The group has been involved in clearing weed trees from the area of native bush and then preparing the land for planting of native trees. In total during the last year, they worked for more than 400 hours. This commitment from Ntec and the students has been of immense benefit to this project. Students were presented with certificates by Graham Falla, member of the Friends of Mangemangeroa committee at the 2010 February Graduation Ceremony to acknowledge their contribution.

Migrants Support Services
Testimonial from Jyoti Parashar, Project Coordinator of Migrants Support Services: 

Migrants Support Services, situated in the Onehunga suburb of Auckland, is one of the leading not-for-profit organisations in the country which has been working for migrants and refugees for many years.

We get student volunteers from Ntec on a regular basis. We really appreciate the support Migrants Support Services is getting from Ntec. There are lots of things we are able to manage smoothly because of these students, who help us in organising workshops, office chores, cleaning, gardening and taking phone calls or attending to the visitors to MSS. This volunteer work at MSS, involves students in community service work and also teaches them about important basic day-to-day things like planning and developing a kitchen garden, composting, vermiculture, road safety rules or learning about awareness of environment initiatives in New Zealand.

Diabetes New Zealand
Diabetes New Zealand is a national charity that represents people with diabetes. Ntec students have volunteered at Diabetes NZ Auckland located at Mount Eden, offering their services to help with administrative tasks, such as preparing flyers, letters and mailers. Our students have also been called upon to assist at the society’s events, helping to serve drinks and refreshments. Our students have found the engagements meaningful as they spend time on a worthy cause. Furthermore, through helping out at events, they are able to network and communicate with a wide and diverse range of people.

Blue Dragon Children’s Foundation
Blue Dragon Children’s Foundation is an Australian organisation working on the streets of Vietnam to make a lasting change. They help kids get off the streets, into safe homes, and back to school.

Since Blue Dragon started in 2003, they have helped over 1100 children to go to school – including street kids, children with disabilities, and trafficked children. Ntec is honoured to be working with Blue Dragon in offering full scholarships to their children for them to study at our colleges, imparting knowledge and skills that will enable them to build their own careers upon their return to Vietnam. Michael Brosowski with some children

If you would like to contribute to this enterprise in any capacity you are welcome to contact Mr. Michael Brosowski, Director, Blue DragonChildren’s Foundation (email: bluedragon@bdcf.org) or visit www.streetkidsinvietnam.com for more information. If you are able to provide home stays for the students in New Zealand please let us know.

If you already have other tertiary qualifications or previous work experience, you may be granted credit exemptions and may complete your qualification in a shorter time. We will be happy to discuss this with you before or after enrolment. Please contact the Director of Studies.

Confidential counselling is available free to all Ntec students

Our friendly counsellors can provide you with assistance and support on any personal, relationship, financial, vocational or study issue.

They are able to assist:

• Those seeking support as they make changes in their lives
• Those who want an opportunity to explore and resolve personal and/or study concerns
• Those with issues related to finances, advocacy, mediation and/or those who require access to community networks.

Counsellors at Ntec will listen to you without judgment or pressure. They are also able to provide a link with other support agencies.

Students should contact one of the International Student Counsellors (refer to Staff Profiles).

Our head office and main campus is at 25 Federal Street in Auckland City, and we have campuses in Tauranga and Hastings. Each campus has classrooms, a student lounge, kitchen, library and quiet study area.

Wi-fi enabled Notebook/Netbook Computer Campus
Ntec is proud to be one of the few educational institutes worldwide that has a computing initiative which fully integrates Information Communication Technologies across all its campuses. Every diploma student is provided with a current model notebook/ netbook PC to interact with faculty, access learning materials, carry out research, write reports, submit assessments and make presentations. All students’ notebook/ netbook PCs are preloaded with the latest Microsoft software packages. Students unfamiliar with the computer and software are provided with basic courses to familiarise themselves in its use. The initiative ensures Ntec students have the competitive edge in the information age.

The Internet has created new learning and teaching opportunities and Ntec students and faculty staff use technology in the classroom every day. Ntec has adopted Moodle, an e-learning portal, as the online learning platform to create online learning support that is not only effective but also environmentally friendly. Our campus is Wi- Fi-enabled and this enhances the overall conducive learning environment.

Job Search Assistance
Ntec recognises that many students would like to work part-time while they are studying (subject to student visa conditions). Workshops on job search techniques, CV writing, interview skills and personal development are conducted for each intake. Students are also given training and assistance in finding full-time jobs in New Zealand on completion of their course. (See also Working and Living in New Zealand).

Library
Each campus has a library containing reference and borrowing materials, and a seating area where students can study. Our staff can advise you about using library facilities at other institutions, and accessing online databases.

Flats or Apartments
Many students share a flat or apartment with other students. For more information about renting, go to the Department of Building and Housing (Tenancies) website: www.dbh.govt.nz/tenancy-index For more information about the different sorts of accommodation available to international students, and an indication of their costs, see this page and also www.newzealandeducated.com

Kitchen
Each campus has a student kitchen which is equipped with a microwave oven and has cold and boiling water available. There is also a seating area where students can consume their food and drinks.

Student Café
Southern Café is situated in Swanson Lane in Auckland CBD, a few minutes’ walk from the Auckland campus.

Café National is located on the ground floor of the Auckland campus, and serves as student lounge, café and hospitality training area. Students can buy drinks and snacks, or they can bring their own food. There are microwaves available for students to heat their own food, and students can help themselves to cold and boiling water.

Both cafés are commercial cafés, and are also used as training facilities for hospitality students. The cafés are also the venues for school parties and social functions. Ntec students are entitled to discounted food and drink at the student cafés.

Student Counselling
Free and confidential counselling services are available to all students.

Student Lounge
The student lounge is available for students to use before class, during breaks and after school.

Student Fee Protection
The New Zealand Government requires that all New Zealand Qualifications Authority (NZQA) registered Private Training Establishments must protect all student fees paid to them in advance. National Technology Institute (NTI) and Concordia Institute of Business (CIB) are registered for Fee Protect through the Public Trust, which has an unsecured capital guarantee from the New Zealand Government. For further information visit www.feeprotect.co.nz

This means that in the unlikely event that NTI or CIB is unable to complete the course in which you are enrolled (this could be because of closure, insolvency, loss of NZQA accreditation or course withdrawal), the remainder of your student fees (including accommodation and living expenses if paid in advance) will be protected. You will have the choice to receive any remaining fees back or have them paid directly to an alternative Education Provider.

Student Withdrawals and Fee Refunds
This fee refund policy is in accordance with the Education Act 1989 and amendments, and applies to international and domestic students.

1. If a student withdraws (i.e. stops attending class) from any NTI or CIB course, they must notify the Directors in writing. The date of withdrawal is the date that NTI / CIB receives written notification of the withdrawal. The course start date is defined as the published start date of the course.

2. a) Courses thirteen weeks of or more duration:

No refunds are provided after the first ten working days of the course.

1. Withdrawal within the first ten working days of the course:
   If the student withdraws from the course within the first ten working days, they will receive a full refund of any payments, less a deduction of up to 25% for costs already incurred.
    
2. Withdrawal after the first ten working days of the course:

b) Courses of 5 to 12 weeks duration:

3. Withdrawal within the first 5 days of the course:
   If the student withdraws from the course within the first five days they will receive a 75% refund of all fees paid by them, and NTI / CIB will retain 25% of the funds paid.

c) Courses of less than 5 weeks duration:

4. Withdrawal within the first 2 days of the course:
   If the student withdraws from the course within the first two days they will receive a 50% refund of all fees paid by them, and NTI / CIB will retain 50% of the funds paid.

    

    

    

    

    

    

    

    

    

   If two days constitutes the full amount of tuition paid for by the student, NTI / CIB may keep 100% of the payment made for the course.

d) All courses:

Students who withdraw before the course commences will also be subject to the above criteria. That is, they will be entitled to a refund less any amounts allowed to be retained as noted in (i), (iii), or (iv) above.

3. Computing and Business students who have already received their laptop (which is included in their resource fee), will not receive a full refund of their resource fee if they subsequently withdraw from their course, and will be able to keep the laptop.

4. If a student is not granted a student visa or an extension of their student visa a full refund of their unused fees will be made.

5. Refunds will be processed within 30 days of withdrawal, will be paid in New Zealand dollars, and will go to the person or organisation that paid the fees, not necessarily the student.

6. An international student who obtains permanent residency, while studying on a student visa, will not receive a refund of fees for the remainder of the academic year in which residency is granted. However, they will be treated as a New Zealand permanent resident for the following years and will be subject to domestic fees for the remainder of their study at NTI / CIB.

7. If the student is expelled from the course, it is unlikely that any refund will be made.

8. These regulations may be varied in exceptional circumstances that are beyond the control of the student (such as medical or compassionate circumstances). Variation is at the discretion of the Directors.

9. Immigration New Zealand will be informed of all information which affects the status of a student permit or visa.

Withdrawals by Student

Refunds for Other Reasons

Applying to Ntec

• Applicants are required to provide true and complete information when filling out the application form and attaching documents. Provision of false information may result in the termination of the application / enrolment.
• Applicants must review the details of the course they applying for, to make sure that this is the course they want to study, and should consider whether the course will assist them in achieving their career goals and intentions.
• A completed Ntec Application Form forms the basis of a contract between the applicant (or their parent if the applicant is aged under 18) and Ntec.
• If entry criteria are met, applicants will receive an Offer of Place letter, which will give advice on course fees (tuition and resource fees), insurance and date and methods of payment.
• To accept an Offer of Place, applicants must sign one copy of the Offer of Place, and return it, with full payment of all fees, by the due date.
• Upon receipt of fees, applicants will be sent a receipt, which they can use to apply for a student visa. Note that the fees will be fully refunded in the applicant is not granted a student visa.

Change of address or contact details
Students are required to notify Ntec immediately if their address or contact details change.

Fee Refund / Withdrawal Policy
Students are required to read the school’s fee refund / withdrawal policy, which is on the website at http://www.ntec.ac.nz/intl/i_refunds.html

Acceptable Use Policy for Computers and Information Technology
During orientation, students are required to sign a policy which defines the responsibilities of students when using the computing and information technology facilities provided by Ntec.

Student and Tutor Contract

• During orientation, students are asked to sign an agreement that they will agree to:
• follow Ntec Policies and Procedures.
• attend classes punctually, and notify Ntec staff if unable to attend.
• be honest in dealings with the other learners/students and with Tutors.
• try hard to complete any assignments on time and to work on them to the best of their ability.
• ask for 1 to 1 sessions when needed.
• try to be co-operative and sensitive to the needs of the Tutors and other participants.

Ntec use of student photos, videos and testimonials:

• From time to time Ntec posts photographs, video records and written/spoken testimonials of students on the Ntec website, prospectus, newsletters and other mass media communication.
• It is Ntec’s policy that any published items are positive depictions of students.
• Students’ consent is sought before their information is used.